Effective Date: 01/08/2025

1. Introduction

Caxton Street Brewing (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://www.caxtonstreetbrewing.com, make bookings, order merchandise or beer online, inquire about events/functions, or otherwise interact with us.

2. Information We Collect

a. Personal Information You Provide

  • Bookings & Event Inquiries: Name, email, phone number, event date, guest numbers, and special requests.

  • Online Orders (Merchandise & Beer Sales): Name, shipping address, billing address, phone number, payment details (processed securely by our payment provider, Square), and order history.

  • Contact Form: Information you submit in free-text fields.

  • Age Verification: For online beer sales, we may collect your date of birth or other information to confirm you are of legal drinking age.

b. Automatically Collected Information

  • Web Analytics: IP address, browser type/version, device type, referral source, and pages visited.

  • Cookies & Tracking: Used for website functionality, analytics, and advertising.

c. Third-Party Platforms

  • Links to social media platforms (Instagram, Facebook) may result in your data being shared externally. We are not responsible for the privacy practices of these platforms.

3. How We Use Your Information

We may use your personal data to:

  • Confirm and manage bookings, orders, and inquiries.

  • Process payments securely via Square.

  • Fulfill and deliver online beer and merchandise orders in compliance with liquor licensing laws.

  • Verify your age for legal alcohol purchases.

  • Respond to your queries or requests.

  • Send marketing communications (only if you have opted in).

  • Improve our website and services using analytics data.

  • Deliver relevant advertising through Google Ads and Facebook Ads.

4. Advertising & Analytics

Google Analytics

  • We use Google Analytics to understand how visitors interact with our site. This may include data such as the pages visited, time spent on site, device type, and geographic location.

  • Google may use cookies or similar technologies to collect and store this information. You can opt out by installing the Google Analytics opt-out browser add-on.

Google Ads (including remarketing)

  • We may use Google Ads to display promotional content across Google’s advertising network.

  • Cookies help us show you relevant ads based on your previous interactions with our site.

  • You can manage your ad preferences via Google Ad Settings.

Facebook (Meta) Ads & Pixel

  • We use Facebook Pixel to measure the effectiveness of our advertising and deliver targeted ads on Facebook and Instagram.

  • This allows us to show you relevant promotions based on your interests and interactions with our site.

  • You can manage how Facebook collects and uses your data in Facebook’s Ad Preferences.

5. Sharing Your Information

We may share your information with:

  • Service providers, such as Square (payment processing), website hosting, email delivery, and analytics/advertising tools.

  • Shipping partners to deliver online orders.

  • Legal authorities when required by law, including compliance with liquor licensing regulations.

We never sell your personal information to third parties.

6. Age & Legal Compliance for Alcohol Sales

  • You must be over 18 years of age (or the legal drinking age in your jurisdiction) to purchase alcohol from our website.

  • We may request proof of age during checkout or delivery.

  • Orders containing alcohol may require the recipient to present valid photo identification upon delivery.

  • We comply with all applicable liquor licensing and alcohol distribution laws in Australia.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.

  • Restrict or object to data processing.

  • Withdraw consent for marketing at any time.

Contact us at info@caxtonstreetbrewing.com.au to make a request.

8. Security

We use reasonable security measures to protect your information. However, no internet transmission is completely secure.

9. Children’s Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect data from minors.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

11. Data Retention

We retain order and payment records for at least 7 years to comply with taxation and liquor licensing obligations. Other personal information is retained only as long as necessary for the purposes stated above.

12. Changes to This Policy

We may update this Privacy Policy periodically. The most recent version will always be available on our website.

13. Contact Us

Email: tory@caxtonstreetbrewing.com
Address: 52 Petrie Terrace, Brisbane, QLD, Australia